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Digital Assistant

Job description

I am excited to be working with an amazing international human rights charity in search of a Digital Assistant. This is an immediate start, part-time (30hrs per week), London based hybrid (1 day in office bi-weekly) role for around 3-months. As the Digital Assistant your role will be to support the maintenance, development, reporting and monitoring of the organisation’s website.

 

Main duties:

  • Create visually appealing pages using the WordPress Gutenberg page builder in collaboration with colleagues, providing guidance on layout and content presentation.

  • Implement content updates on the WordPress CMS, ensuring the site is dynamic and up to date, including refreshing hero banners based on agreed priorities.

  • Study site analytics and make recommendations for UX improvements to address user pain points.

  • Ensure accessibility compliance, regularly monitoring the site for accessibility, making fixes, and suggesting improvements.

  • Troubleshoot bugs or errors under the guidance of the HDE and escalate to the web development agency when necessary.

  • Conduct quality assurance using tools like Google Search Console, performance checks, and broken link checker software.

  • Advise colleagues on on-page SEO, using Yoast to improve page rankings.

  • Provide support to web editors by troubleshooting upload issues and assisting with the creation and approval of web resources to ensure adherence to style guidelines and upload procedures.

  • Onboard new web editors, giving training sessions and updating the web editor’s guide and style guide when necessary.

  • Source and edit photography for news stories and web pages, maintaining an organized image folder structure with properly labelled and captioned images.

  • Assist with monthly website reports, using tools such as Matomo.

  • Review and action web contact requests, providing timely support with requests based on HDE guidance.

  • Support digital development projects as requested by the HDE.

  • Maintain the CRM by supporting data updates as necessary.

  • Process supplier invoices and assist with administrative tasks related to digital projects.

 

If you have the above skills and experience and are immediately available, please apply online today!