Harris Hill are delighted to be working with a wonderful charity to recruit for an Individual Giving Specialist to support the delivery of the charity's Individual Giving programme, which generates over £2 million annually.

As the Individual Giving Specialist you will:

Individual Giving Support (50%)

• Assist in the management of fundraising campaigns, including direct mail, digital marketing, and telemarketing efforts.

• Optimise supporter journeys by mapping and documenting current processes and implementing improvements.

• Create personalised thank you messages for each campaign and collaborate with agencies on fulfilment.

• Support digital marketing campaigns on platforms like Meta and contribute to campaign testing and reporting.

• Handle import/export files for telemarketing, DRTV, and direct mail campaigns.

 Supporter Engagement (30%)

• Respond to donor and supporter inquiries, ensuring excellent customer service and processing donations promptly.

• Oversee the creation of donation receipts and thank you letters.

• Collaborate on community fundraising activities, from planning events to managing volunteers and resources.

• Develop and monitor budgets for community fundraising initiatives.

General Administration (20%)

• Record and process postal donations, responding to inquiries via phone, email, and social media.

• Maintain an inventory of fundraising materials.

• Assist the Finance and Operations Manager with other administrative duties as needed.

To be successful, you must have experience:

• Experience in direct marketing campaigns (digital or traditional) and in a supporter focused or marketing role, ideally within the charity sector.

• Strong communication, organisational skills, and attention to detail. Proficiency in Microsoft Suite and experience with databases.

• Excellent interpersonal and communication skills.

• Ability to manage multiple priorities and projects.

Salary: £32,000 per annum

Contract type: Full-time, 1 year FTC, could go permanent

Location: London, hybrid working 2 days in the office

Closing date: On rolling basis

Interview: ASAP

Recruitment process: CV and supporting statement to Dagmara.depaula@harrishill.co.uk

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.