Job Title: Seasonal General Assistant Contract: Temporary Location: Upper Norwood Pay Rate: £14 per hour Hours: Variable (Details provided upon application)
About the Employer: Our client, a dynamic community hub located in South London, operates as a charitable trust providing lifelong learning, wellbeing, and creative opportunities for local residents. This hub is a welcoming space that offers library services, co-created community programs, and outreach activities to the diverse communities across multiple London boroughs. Their mission is to foster inclusive, accessible spaces and promote equality through education, information, and community engagement.
About the Role: We are currently seeking a Seasonal General Assistant to support the day-to-day operations of the hub. This is a key temporary role that will cover essential tasks, including opening and closing the building, greeting visitors, answering enquiries, and ensuring the space remains well-maintained for the community.
Key Responsibilities:
Welcome and greet community members with a friendly, positive attitude
Answer telephone calls and respond to queries
Provide excellent customer service and handle general enquiries
Accurately process cash transactions, adhering to cash-handling procedures
Open and close the building, ensuring all facilities management procedures are followed
Act as a key holder and ensure the site is secure
Perform general operational tasks, such as stocking supplies and maintaining facilities
Promote the hub’s ethos of inclusivity and community engagement
Demonstrate a positive and professional attitude at all times
What We Are Looking For: To excel in this role, the ideal candidate will possess:
Strong organisational skills and reliability
Excellent customer service and communication abilities
Basic math skills for cash handling
Experience working in a busy, public-facing environment
Flexibility and a calm approach to multi-tasking under pressure
A welcoming, approachable demeanor and the ability to engage with a diverse range of people
Essential Qualifications/Experience:
Valid First Aid Certificate
Fire Marshall training
Previous experience in a customer-facing role
Legal right to work in the UK
Willingness to undergo a DBS check
Additional Information:
Full training will be provided
The role requires flexibility to work varied hours over the seasonal period
Commitment to Equality and Diversity is essential
Application Process: If you are a friendly, organised individual with the skills to support a vibrant community hub during the busy seasonal period, we would love to hear from you!
